Legal

Cookie Policy

Last updated: 18 September 2026

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners about how their site is being used.

2. How we use cookies

The Switch It Up website uses cookies for the following purposes:

Strictly necessary cookies

Always active

These cookies are essential for the website to function correctly. They enable core features such as page navigation and access to secure areas. The website cannot function properly without these cookies and they cannot be disabled.

Examples: Session management, Security tokens, Load balancing

Analytics cookies

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to improve the site's performance and content.

Examples: Google Analytics (GA4) – page views, session duration, traffic sources

Functional cookies

Optional

These cookies allow the website to remember choices you make (such as your cookie consent preference) and provide enhanced, more personalised features.

Examples: Cookie consent preference storage

3. Third-party cookies

Some cookies on our site are set by third-party services we use. These include:

Google Analytics – used to analyse website traffic. Google may transfer data to servers outside the UK. Google's Privacy Policy
Treatwell – our booking widget may set cookies when you interact with the booking flow. Treatwell's Privacy Policy

4. Managing your cookie preferences

When you first visit our website, you will be asked to consent to non-essential cookies. You can change your preferences at any time by clearing your browser cookies and revisiting the site.

You can also control cookies directly through your browser settings. Most browsers allow you to view cookies stored on your device, delete all or specific cookies, block cookies from specific or all websites, and set preferences for certain types of cookies.

Please note that disabling certain cookies may affect the functionality of our website.

5. Browser guidance

For instructions on managing cookies in your browser, visit:

6. Changes to this policy

We may update this cookie policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date.

7. Contact us

If you have any questions about our use of cookies, please contact us at [email protected] or call 0330 133 1881.